Rc Server Motor

RC Servo C36R, C40R, C55R User’s Manual V1. 0 Apr 2009 Information contained in this publication regarding device applications and the like is intended through suggestion only and may be superseded by updates. It is your responsibility to ensure that your application meets with your specifications. No representation or warranty is given and no liability is assumed by Cytron Technologies Incorporated with respect to the accuracy or use of such information or infringement of patents or other intellectual property rights arising from such use or otherwise. Use of Cytron Technologies’s products as critical components in life support systems is not authorized except with express written approval by Cytron Technologies. No licenses are conveyed, implicitly or otherwise, under any intellectual property rights. ROBOT . HEAD to TOE Product User’s Manual – C36R, C40R, C55R Index 1. Introduction 2. How RC Servo Motor Works 3. Product Specification 4. Wire Connection 5. Connection Between RC Servo and PIC 6. Dimension Drawing 7. Warranty 1 2 3 5 6 7 10 Created by Cytron Technologies Sdn. Bhd. – All Rights Reserved ROBOT . HEAD to TOE Product User’s Manual – C36R, C40R, C55R 1. INTRODUCTION Radio Control (RC) hobby servos are small actuators designed for remotely operating model vehicles such as cars, airplanes, and boats. Nowadays, RC servos are become more popular in robotics, creating humanoid robot, biologically inspired robot, robotic arm and etc. This is because its’ ability to rotate and maintain and certain location, position or angle according to control pulses from a single wire. Inside a typical RC servo ontains a small motor and gearbox to do the work, a potentiometer to measure the position of the output gear, and an electronic circuit that controls the motor to make the output gear move to the desired position. Because all of these components are packaged into a compact, low-cost unit, RC servos are great actuators for robots. Features: †¢ †¢ †¢ Control position through Pulse Code Modulation Pulse width range: ~ 0. 5ms – 2. 5ms Come with servo horn and screw accessories Created by Cytron Technologies Sdn. Bhd. – All Rights Reserved 1 ROBOT . HEAD to TOE Product User’s Manual – C36R, C40R, C55R . HOW RC SERVO MOTOR WORKS Servos are controlled by sending them a pulse of variable width. The signal wire is used to send this pulse. The parameters for this pulse are that it has a minimum pulse, a maximum pulse, and a repetition rate. Given the rotation constraints of the servo, neutral is defined to be the position where the servo has exactly the same amount of potential rotation in the clockwise direction as it does in the counter clockwise direction. It is important to note that different servos will have different constraints on their rotation. 20ms Pulse Width (0. 5ms-2. ms) The angle is determined by the duration of a pulse that is applied to the signal wire. This is called Pulse Width Modulation. The servo expects to see a pulse every 20 ms. The length of the pu lse will determine how far the motor turns. For example, a 1. 5 ms pulse will make the motor turn to the 90 degree position (neutral position). However, the exact correspondence between pulse width and servo varies from one servo manufacturer to another. 1. 5ms is not necessarily neutral or middle position. The position pulse must be repeated to instruct the servo to stay in position. When a pulse is sent to a servo that is less than 1. 5 ms the servo rotates to a position and holds its output shaft some number of degrees counterclockwise from the neutral point. When the pulse is wider than 1. 5 ms the opposite occurs. The minimal width and the maximum width of pulse that will command the servo to turn to a valid position are functions of each servo. Different brands, and even different servos of the same brand, will have different maximum and minimums. Generally the minimum pulse will be about 1 ms wide (some servo is 0. 5ms) and the maximum pulse will be 2 ms wide (some servo is 2. ms). Caution: Over range of the pulse will damage the servos. 2 Created by Cytron Technologies Sdn. Bhd. – All Rights Reserved ROBOT . HEAD to TOE Product User’s Manual – C36R, C40R, C55R 1ms 1. 5ms 2ms Another parameter that varies from servo to servo is the turn rate. This is the time it takes from the servo to change from one position to another. The turning ra te and torque value can be check at product specification section. Created by Cytron Technologies Sdn. Bhd. – All Rights Reserved 3 ROBOT . HEAD to TOE Product User’s Manual – C36R, C40R, C55R 3. PRODUCT SPECIFICATION Cytron Technologies offer great range of RC servo motor. With the combination of various gear type, speed, torque and voltage, users are free to choose the suitable RC servo for project development. Of course, it can also be used for RC application. Below is product specification for Cytron RC Servo motor. Specification 4. 8V 6. 0V 7. 0V Speed (s/60o) Torque (Kg. cm) Speed (s/60 ) Torque (Kg. cm) Speed (s/60o) Torque (Kg. cm) o Servo Motor Model C36R 0. 16 3. 5 0. 14 4. 50 TTL PWM 0. 5 2. 35 4. 8-6. 0 50. 0 0-180 Ground 4. 8-6. 0 PWM signal ~ 40. 2Ãâ€"19. x36 36. 0 Plastic Gear Standard C40R 0. 19 6. 00 0. 16 7. 00 TTL PWM 0. 54 2. 40 4. 8-6. 0 50. 0 0-180 Ground 4. 8-6. 0 PWM signal ~ 40. 2Ãâ€"19. 8Ãâ€"36 38. 0 Plastic Gear Standard C55R 0. 22 9. 00 0. 20 11. 0 0. 17 13. 00 TTL PWM 0. 582 2. 50 4. 8-7. 0 50. 0 0-180 Ground 4. 8-7. 0 PWM signal ~ 41x20x37 55. 0 Metal Gear Standard Signal To Control Angle PWM At Min Angle (ms) PWM At Max Angle (ms) Operating V oltage (VDC) Operating Frequency (Hz) Moving Range(degree) Wiring (Black/Brown Wire) Wiring (Red Wire) Wiring (Orange/Other Wire) Dimension (mm) Weight (g) Gear material Servo type Pulse width range is for reference only; please start the servo calibration at 1. 5ms. Created by Cytron Technologies Sdn. Bhd. – All Rights Reserved 4 ROBOT . HEAD to TOE Product User’s Manual – C36R, C40R, C55R 4. WIRE CONNECTION Below is example connection of RC Servo Motor to SC16A. (+) for VCC, (-) for GND and (s) for signal. Created by Cytron Technologies Sdn. Bhd. – All Rights Reserved 5 ROBOT . HEAD to TOE Product User’s Manual – C36R, C40R, C55R 5. EXAMPLE CONNECTION BETWEEN SERVO MOTOR AND PIC * * Connector for RC Servo. RB1 is signal pin which is connecting to PIC. Created by Cytron Technologies Sdn. Bhd. – All Rights Reserved 6 ROBOT . HEAD to TOE Product User’s Manual – C36R, C40R, C55R 6. DIMENSION DRAWING (unit in mm) C36R RC Servo Created by Cytron Technologies Sdn. Bhd. – All Rights Reserved 7 ROBOT . HEAD to TOE Product User’s Manual – C36R, C40R, C55R C40R RC Servo Created by Cytron Technologies Sdn. Bhd. – All Rights Reserved 8 ROBOT . HEAD to TOE Product User’s Manual – C36R, C40R, C55R C55R RC Servo Created by Cytron Technologies Sdn. Bhd. – All Rights Reserved 9 ROBOT . HEAD to TOE Product User’s Manual – C36R, C40R, C55R 7. WARRANTY Product warranty is valid for 6 months. Warranty only applies to manufacturing defect. Damage caused by mis-use is not covered under warranty. Warranty does not cover freight cost for both ways. Prepared by Cytron Technologies Sdn. Bhd. 19, Jalan Kebudayaan 1A, Taman Universiti, 81300 Skudai, Johor, Malaysia. Tel: Fax: +607-521 3178 +607-521 1861 URL: www. cytron. com. my Email: [email  protected] com. my [email  protected] com. my Created by Cytron Technologies Sdn. Bhd. – All Rights Reserved 10

QNT Final

What will be the probability that z is greater than 1. 75? 0. 0401 z end up in the higher than 1. 75. 22) A null hypothesis will make a claim about what? A Population parameter Explanation: A null hypothesis is the general default position in a survey and requires a claim off population parameter. 23) Describe the level of significance? Probability off Type I error Explanation: A type 1 error happens when the null hypothesis is true, but rejected at he same time. 24) Let's perform a statistical test of the difference between two proportions at the 0. 05 level of significance.If the computed z is -1. 07, what will be the correct decision? Do not reject the null hypothesis. Explanation: The z is of -1. 07 is acceptable within the range of a . 05 level of significance. 25) What condition must be met to perform a test for the difference of two sample means? Data must be at least of interval scale and populations must be normal. 26) Consider a hypothesis test that compares two population means. The combined degrees of freedom equal 24. What statement about the sample sizes is NOT true? Let's assume the population standard deviations are equal. Sample A = 11.Sample B = 13 Explanation: This must NOT be true because it is outside the limits set by the degree of freedom. 27) What type of chart do we call it when paired data is plotted? Scatter diagram Explanation: Paired data must be plotted in a way that shows the relationship 28) When a variable is used to predict the value of another variable, it is called: Independent variable Explanation: The independent variable is useful for determining the values of variables that are not explicitly known. 29) 20 randomly selected online students were given 1 5 multiple-choice problems ND 15 open-ended problems that cover the same topics.The teacher wanted to know which questions the students scored better on. What kind of test is this? A paired t-test Explanation: The paired t-test evaluates the mean values that result form a s et of data. 30) The weights of 100 units of a product created by two identical processes have same mean, but the standard of process A is 15 while that of B is 7. What is true about this scenario? Unit weights in process B will be grouped closer than in process A. Explanation: A wider standard of process is going to create greater deviation in the end products.

A Worst Teacher

I have a terrible teacher in my middle school life, his name is Jian Yang. Mr. Yang was my Chinese teacher, he has model stature, but every time I bethink his face, I feel nausea. I had dreamed about him several times, his face was clearly emerging in my mind, I will never forget his pair of fierce eyes and that wicked mouth. Mr. Yang was the worst teacher in my middle school, although most my middle school’s teachers are not very good. My middle school is a private school. When I was sophomore, Mr. Yang and our Music teacher had been espousal at same year. We all think they will have a ceremonious wedding soon. But the fact is not what we think. In Chinese school, every teacher has an assistant in each class, those assistants help teacher pick up papers and books, or take homework from us and edit then. My friend Yu was Mr. Yang’s assistant. Yu was a cute girl, she have nice voice and smooth long hair. But I detected a strange thing; every time she back to classroom from Mr. Yang’s office, her emotion had been changed, sometimes glad, sometimes displeased. â€Å"Mr.  Yang must did something to her,† I thought, anyway it’s not my business. Five years later, once all my middle school’s friends and I went to my birthday party, I began to ask our middle school career’s mysteries of the unknown. Yu began to crying, I understand why, and ask her â€Å"you cry because Mr. Yang, right? † â€Å"Yes. † She answered. Then I took her to side. She said as she cried â€Å"He is my boyfriend. † I been shocked, doesn’t he have fiancee? Is this the reason why Mr. Yang and our music teacher haven’t done their wedding yet? I have a thousand questions to ask Yu, but it isn’t right timing. Yu kept telling me, and my eyes being opened more and more large. â€Å"Wait; did you just say you went to hotel with him? † I ask her. â€Å"Um†¦ He also asks me some excessive demands. About†¦Ã¢â‚¬  At same time, I can’t inhibit my dander. I tried to call my friend and go find him, but Yu stopped me. â€Å"Let him go, we were just break, I believe that he won’t have a blest wedding. † Right, I thought, he did once, and then he will do twice, until he die, he will never find true love. Whenever I bethink of this event, I can’t stop to think and image Mr. Yang’s lousy eyes. I remember once my classmate Henry and I got a fight in second floor of our school’s hostel. This event becomes a legend in my middle school. The source of the story is, one day afternoon, my friend Bob and I were playing soccer in ours room. After 30 minute Bob has accidentally kicked our roommate Henry’s kettle. We looked at each other’s face and slackened about ten seconds, and then he hastily said, â€Å"Hide it! And never mention this kettle, or†¦ stay it, anyway no one knows. I nod immediately because I felt like I am an ant on a hot pan, but after half hour, this guilty feeling has gradually disappeared. â€Å"I didn’t break anything,† I thought, â€Å"but I won’t tell anyone Bob did it. † Until to evening, we were all going to class, suddenly, a loud voice came â€Å"Who did it! Who break my kettle!? † â€Å"No one break your kettle! Go to your sit and sit! † our math teacher stand behind Henry and said; Henry have got to do so. After evening class, Henry walked to me and asked about his broken kettle. I pretend to do my homework and said â€Å"Don’t know. Then I were peeping him once when he walked away. Second evening class was Mr. Yang’s Chinese class, After this period, every student began to walk back to school’s hostel; I followed people until to second floor of the hostel, a soft and cold voice came to my right ear, even I can felt that breath, â€Å"I know is you, swindler. † â€Å"What did you just said?! † I yelled. And then he yelled back â€Å"I know is you broke my kettle, Bob told everything to me. † Suddenly, I felt I been insult, I lost my mind, clenched my fist and gave his nose a full power punch, and he punched back of course. The result of this fight was disastrous, Henry’s nose bone been broke by me, and my right calf been cut and the wound is about three inches. That’s why this event becomes a legend in my middle school. We two have been taken to hospital then, two hours later we two back to our room. Henry’s bad is below mine, a kind of heavy atmosphere around this room for whole night. At 12 o’clock Mr. Yang came to our room, he punched my right calf and yelled â€Å"you! Get up! † And this punch such as rubbing salt in my wound. I groan out â€Å"what are you doing?! † â€Å"What did you do,† he asked back to me, â€Å"You just broke a nose bone, don’t you know it? â€Å"I know, but he cut my leg also,† I watched his angry eyes and keep groan out; â€Å"you even don’t realize the fact and conclude it my fault? † â€Å"The fact is you hurt Henry,† he said. I hesitate two second, it’s really my fault? Henry didn’t hurt me? I know the fact is Henry cut my calf, and Mr. Yang punched at same wound just 10 second ago. I was hardly getting up and trying to debate with Mr. Yang, â€Å"He was†¦Ã¢â‚¬  Mr. Yang interrupts my speech and yelled â€Å"You have nothing to argue, school will expel you! † Then he shut the door hardly. I can’t believe it, he such a dictator and gave m e a conviction. While I’m thinking, Henry laughed. Then he said â€Å"deserved nemesis, you know who am I? My dad and our president are old friend. I can even call the president dad. † I was silenced. At that time, I understood everything. I understood why Mr. Yang says that, but why does he punch my calf, will he get his wage growth up? By this point, I classify Mr. Yang is a lackey. A teacher teaches student a lot of things; include morality, not just education. You may never meet a teacher such like Mr. Yang. Something that cannot be publicity, but I must write about it. I will never meet a teacher â€Å"great† then Mr. Yang.

Global marketing Essay Example | Topics and Well Written Essays - 500 words - 1

Global marketing - Essay Example Free trade members lack common external tariff unlike in customs union meaning they have different customs and quotas. Free trade area is aimed at reducing barriers to easy exchange so that there is development of trade as a result of division of labour and specialization. Custom Union are normally characterized by generally imposing a common external-tariff on imports from countries who are not members (Sharan). Another characteristic of custom union is that there is no free movement labor among members as well as capital. Custom Union is mutual agreement among the participating neighboring countries to reduce or eliminate customs duty and remove trade barriers on mutual trade. Participants in Custom Union come up with a common external trade policy. In economic integration, Custom union is the third stage and is normally established through trade pacts. Common Market is a formed by countries in the same geographical area to enhance capital among it members and duty free labor movement. It is aimed at bringing economic integration and a common market to the involved member countries. Custom market is characterized by imposing common external tariff on imports from non-members. In Political Union, there is a consolidated and a larger group of countries that share an internationally acknowledged joint government. Political union can be established in a various ways such as; mixed unions incorporating union, and federative annexation. It is characterized by having a common currency and no trade barriers for the member countries. The key provisions of NAFTA which would challenge inclusion of Brazil and Chile is Prohibition of standards as free trade barrier, this is because some product from brazil and chile may not meet U.S. standards may be denied access to market. Another reason is that including Brazil and Chile may lead to changing standards to accommodate their needs whereas NAFTA does not require the United States to change

STEP analysis and Market Segmentation Assignment

STEP analysis and Market Segmentation - Assignment Example The company manufactures its vehicles at 23 production and assembly plants in seven countries and sells them through 34 subsidiaries. The company operates through three business divisions: automobiles, motorcycles and financial services. The automobiles division develops, manufactures, assembles and sells passenger cars and off-road vehicles under the brands BMW, MINI and Rolls-Royce. It also sells spare parts and accessories. BMW and MINI brand products are sold in Germany through showrooms of BMW and independent dealers. The company sells passenger cars outside Germany through subsidiaries and independent import companies. The BMW is responsible for the manufacture products such as: BMW C1, BMW 1 series, BMW 3 series, BMW 5 series, BMW 6 series, BMW 7 series, BMW X3, BMW X5, BMW Z4, MINI, MINI Cooper, MINI Cabriolet and the Rolls-Royce Phantom. BMW's growth over the years had paid off from a boutique European automaker to a global leader in premium cars. Among their products, BMW's MINI Cooper is holding its own against more established rivals in the new car market. It is also one of the lowest depreciating models in terms of used car sales. It is for this reason that BMW has decided to increase its investment into the Mini. This is a wise move, since sustained demand, even after five years on the market, suggests that the model is a mini goldmine. It is unlikely that anyone predicted the success of the Mini Cooper when it was launched by BMW in 2001 - the revamped model has taken the European market by storm. Originally, BMW intended to produce 100,000 vehicles a year but given the high demand, an increased investment of GBP100 million has been set aside for Mini Cooper in 2005, taking the yearly production total to over 200,000 vehicles a year by 2007. After its 2001 launch, BMW hoped to sell 800,000 units of the current Mini in eight years. The Mini plant in Oxford, England, has been refurbished to boost annual capacity to 260,000 units from 200,000. The plant also will build a new variant, the Traveller station wagon, starting in late 2007, and the second-generation Mini convertible starting in 2008 (Ceferri and McVeigh, 18 Sept 2006). While sceptics argued whether it was the right move for BMW to launch Mini Cooper in 2001, the debate has now shifted towards whether the success of the Mini can continue into the future or whether it is just a fad, a little like Volkswagen's new Beetle, where sales fell dramatically after the initial consumer enthusiasm for the new model. BMW certainly thinks that its investment is well justified. The Mini's price point ranges between GBP11,000 to nearly GBP18,000, which pits the car against the popular Volkswagen Golf and Peugeot 307. Despite this, the demand for the model is generally high across the range with a UK waiting list for several models. Additionally, another key indicator with regards to the success of the model is the demand for it in the used car market, where its rate of depreciation is amongst the lowest of any vehicle in the UK. It is these metrics which must have given BMW the impetus to continue funding the development of the Mini. It is already very valuable to BMW, having surpassed all expectations in terms of popularity, and with its sales cycle having now run for four years with demand still riding high, BMW certainly seems onto a winner. In

Biotechnology Personal Statement Example | Topics and Well Written Essays - 1000 words

Biotechnology - Personal Statement Example As I pursue this course, I realized that my choice would give me opportunity to enter in a professional field which can explore my knowledge and expertise. I have understood that in order to be productive and beneficial to science and technology world, one should have in depth knowledge of multiple subjects. At this moment, I realize that I require a higher education in bio- technology from a reputed University. As this institution has a prominent place in educational field I understand the quality of its education. I would be extremely pleased to complete my Masters program from your esteemed University. I am confident that a Masters Degree from your University can enable me to attain a prospecting career benefits. I believe that my studies and the project experience would be an attraction in my admission application. My passion and dedication to my academics will be my best strength as an applicant. I have given much time and energy to earn knowledge in this field in order to make my higher studies and career bright. I truly understand mere education in best institution would not guarantee me a promising care. It is my abilities, dedication and hard work which can make me a potential student and professional. Biotechnology is a discipline which demands high intelligence, hard work and analytical skill. I am definite that I possess all these qualities which can make me a contributing student of you esteemed institution. I have been a successful graduate and have good knowledge of the commitment and motivation needed to be a successful master degree applicant. I am confident that I would be a versatile students and a performer during my studies. I have received positive reviews from my teachers regarding my academic proficiency and had been advised to receive Masters from the best Universities in the country. I have been dreaming of Masters since couple of years and applying to this University has given my dream an entry. My parents

Ethics of Health Care Case Study Example | Topics and Well Written Essays - 500 words

Ethics of Health Care - Case Study Example There are various legal consequences that follow a person’s declaration of death including the person’s  legal  acknowledgement  and responsibilities of personhood. Legally, every person holds the right to  die  and have a dignified death, only as not to choose the terms of their death. This means that in relation to state that they  live  in certain circumstances  permit  an  individual  the right to die. Considering the womans  aged  and past the life expectancy  period. In addition to this, she is terminally ill with no ambulatory or verbal responses, also termed as brain dead. The law allows for life support systems to be terminated once termed as brain dead for a period long enough to  show  no expected recovery (Donald, 2003). Other facts such as the ethical  decision  to  connect  life support in the first place depicts the right to  disconnect  it if need be,  support  this fact. Also, the decision by family members or a court  order  through patients will  disconnect  the  support  system. The medical practicing ethical issue here is the  termination  of the life of an  individual  that is using life support. Legally the only  ethical  procedure  that doctors  follow  in such a  case  is the  determination  of the brain state of the patient and the responsiveness of the family members. If the patient is brain dead and there is no chance of recovery, the  news  is provided  to the family members and the  option  of disconnecting the life support system. Such disconnection can only be conducted upon receipt of a court order, request from the responsible family members and a  will  left behind by the incapacitated patient. The caring doctors and  institution  cannot make this decision all by themselves (Donald, 2003). Disconnection of the life support system would be the  decision  reached. This could be

Research Study Assignment Example | Topics and Well Written Essays - 1000 words

Research Study - Assignment Example It was found that segmentation depends on a number of factors ranging from age, sexual orientation, education to even age. The benefits also spread far and wide from helping in identification of the most and least profitable customers, enabling grouping of consumers by factors like type and size of organization, category and lifestyle of consumers, geographical location, attitudes and behavior, enhancing customer service, helping a business build loyal relationships and so forth. Successful segmentation research, it was found, minimizes the number of segments only giving rise to a small number of big segments. Good research will enable classification of these groups through economic data and other essential information on how these segments change and develop over time. Both Bloomindale and Nordstrom offer high quality products and services though Nordstrom also serves customers of more modest means. Nordstrom Inc. is an upmarket American fashion department store, founded by Carl F. Wallin and John W. Nordstrom currently having its headquarters in Washington’s Seattle. Shoe retail was the company’s beginning and has since grown their catalog to incorporate cosmetics, clothing fragrances, accessories, jewelry and handbags. Some select Nordstrom stores also stock home furnishing and wedding sections. Asof March 16, 2012 it had 225 stores in the United States stores situated in 30 states. There about 245 stores effective in 35 states, which include about 140 Nordstrom Racks and approximately117 Full-Line stores. As of the year 2012, it is the 5th largest department store company in the U.S. by retail sales and the thirty-fourth largest Store in the US in 2013 in terms of revenue. Presently, Nordstrom has distribution centers in, Maryland, California, Oregon, Gainesville, Iowa, Ontario, Upper Marlboro, Dubuque, Florida and Portland (Businessweek.com.

Analysis of Retail Marketing Nuances Term Paper

Analysis of Retail Marketing Nuances - Term Paper Example Of all the changes in distribution during the last century, those taking place in retailing have been the most dramatic. Totally new institutions have appeared in an industry that a hundred years ago consisted mostly of small general and specialty stores. The principle retailing innovation in the 1930s was the supermarket, which introduced a number of principles of mass merchandising that cut costs and increased volume at a time when family incomes were strained. The original supermarkets, in fact, were not very attractive, but times have now changed. With innovative techniques of attracting the customers, supermarket chains have established themselves in a big way. Supermarkets introduced the principle of self-service, wherein the customer is supposed to do the leg work, which resulted in a reduction of the personal cost of the supermarket. Self-service also resulted in encouraging impulse purchases, as the consumer could physically touch and feel all the attractively packaged stuff kept on display. In this study I'll study the nuances of retail marketing through my superstore 'Woolworth' a major superstore chain having branches in many countries and offering a range of products from consumer durables, electronic items, toys, sports and leisure items to fresh food. We take pride in customer assistance and a range of extra services and facilities. Woolworths Group plc is principally a UK retailer focused on the home, family, and entertainment. Woolworths offers its customers value-for-money on an extended range of products. It is built around the well known Woolworths brand which is represented in towns and cities throughout the UK Frank Woolworth started his retail career as a sales assistant like me in the Augsbury and Moore Dry Goods Store in Watertown, New York in 1873. This young boy was desperately in need of a job and the co-owner William Moore took pity on the young farm boy and accepted his offer to work 'free of charge' on a three month trial in the store. If we see this episode in retrospective we'll find a trace of the retail marketing principles even in this offer of this young boy. The boy not only proved his worth but went on to create history in the retailing industry.  

The Nazi Doctors Essay Example for Free

The Nazi Doctors Essay Robert Jay Lifton’s The Nazi Doctors is a book that summarizes and explains the lives of both prisoner doctors and Nazi SS doctors during the Holocaust.   Lifton discusses their roles in the attempt of the Nazis to present their plan for a perfect race as a medical practice and a sort of euthanasia for what the Nazis considered imperfect human beings. Through the interviews of both Nazi and prisoner doctors, I can determine the struggle that faced these doctors and also realize the pressure on Hitler to make the world see his views and actions of both genocide and â€Å"the perfect race† as acceptable.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Basically, Lifton is telling us that the Nazis knew that the world would be against the plan to murder anyone with an imperfection.   So, the Nazis tried to use what could be disguised as medical means and mercy killings to accomplish this dream.   What the world thought made a difference because the world could and would try to stop the Nazis if it appeared that they were conducting mass murders.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   In The Nazi Doctors, Lifton brings to my attention that the Nazis constantly faced a struggle to keep what they were truly doing from the world. One example was the use of sedatives in great amounts to kill impaired children, attempting to make it look, upon investigation, as if the child was merely overmedicated (Lifton, p.54-55).   When the world realized what the Nazis were doing, the reaction was basically World War II.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The weltanschauung or â€Å"philosophy of life† is examined in The Nazi Doctors in several ways. The Hitler philosophy that it is the state’s responsibility to â€Å"declare unfit for propagation all who are in any way visibly sick or who have inherited a disease and can therefore pass it on.†(Lifton, p.22), is evident throughout the book.   It is portrayed as an evil philosophy. Lifton relates more to Martin Buber and Leo Baeck who were both Jews and both supported the Jewish community during World War II. Like Buber who opposed Hitler’s regime and lectured against the Nazis, Lifton remarks several times that the Nazis tried to hide the evil they were doing from the world, proving they knew it was evil and unacceptable. Lifton even states that Buber saw one of the most powerful SS doctors, Josef Mengele as a â€Å"wound in the order of being† (Lifton, P.381).   This also leads to the assumption that the book takes the views of Leo Baeck whose philosophy, from my point of view, was basically that ethical acts are a response to experiencing God and that the Nazis’ unethical acts are all from a decision to choose to perform these unethical acts.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Jane Elliot and The Nazi Doctors share the same philosophy on life. As Elliot opposes white supremacy, so does this book expose another racial supremacy. As Elliot opposes supremacy over blacks and tries to show the world its hidden prejudices through bold faced lectures and the Blue eyes/Brown eyes exercise, this book exposes Hitler’s prejudices over many races he insisted were inferior. And it was not just races but people with any impairment, whether it be mental or physical, that Hitler and his Nazis opposed.   By reading Lifton’s point of view, I can see how he related to Jane Elliot’s view of life.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   According to The Nazi Doctors, the Nazis began experimenting in their hospitals, but eventually spread their â€Å"euthanasia† to their concentration camps. The book explains how the whole killing plan came about in five basic steps: first came sterilization of impure human beings, the killing of impaired children, the killing of impaired adults, then the move to killing of impaired inmates in the concentration camps and prisons, and finally the mass murders of whole races and peoples.   Always the Nazis tried to disguise these mass murders and killing of the innocent behind medical practices. This is why doctors were used to determine who should be put to death.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Even as they arrested those who opposed or spoke against the Regime, the Nazis also realized how important the resistance was. This is proven by the fact that they responded to resistance to direct medical killing by trying to disguise many deaths as results of pneumonia or accidental overmedication. The anti-Semitism in Europe, especially in Germany with their history of anti-Semitic stories and myths, made an easy target for Hitler and his Nazis.   Because the people misunderstood the Jews, it was easy to make them fear the Jews. This made it easy to create a following to exterminate all Jews and later the Poles and gypsies and anyone the Nazis felt were impure to the human race.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Although in the United States there was not a strong sense of anti-Semitism, and we were fighting to destroy Hitler’s regime, anti-Semitism did exist and many Jews here felt isolated.   However, without the history of fears of different races, since we are a melting pot of races, it would be difficult to focus on so many races as impure. Not to say that the United States does not hold prejudices, but the basis of our Constitution is the freedom to live and provides us with certain rights.   So, much of America would be outraged by the Nazis and their methods of racial purification.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Thus leading to the reason why Hitler’s Holocaust plan needed worldwide indifference as well as a police state. The police state was necessary to control the extermination selection and the secrecy of what was really going on, and the people themselves. Worldwide indifference was necessary to what they were doing in order to squelch all protests and opposition to their plan. In other words, so no one would try to stop them.   Lifton makes this clear throughout the book.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚     My personal reaction to this book, other than the horror to the truths it reveals, is that Lifton did a thorough job of delving into the minds of both the prison doctors and the Nazi doctors.   He tries to show his readers how each side felt and what they lived through. He reveals the ways the prison doctors overcame great horrors and shocks to help the best way that they could. He explains how the Nazi doctors rationalized their part in the Regime’s plan and how they dealt with their evil responsibilities by drinking alcohol.   Lifton makes it clear that he disagrees with this idea of a pure race and sees none of this as medical euthanasia, but as mass murder.   I agree with Lifton and appreciate his great attempts to find the truth through his interviews.   The book was interesting as well as stirring since it brought a sickness to my soul to understand how these massive killings and injustices could have ever occurred. Work Cited    Lifton, Robert Jay. The Nazi Doctors. New York, NY, USA: Basic Books, Inc.,1986.

Effects of technology on society

Effects of technology on society Today, use of technology is widely available and aggressively promoted throughout society. However; while technology makes life easier for people, it also creates some problems for our society. Nearly every hot technology is created to fulfill people`s need and satisfy. With the evolvement of technology, people live in a world with better conditions. New technologies come out as every second passes and these technologies make our life more comfortable.. Today, society has enjoyed the benefits of having modern technology. However, there is some unnecessary luxuries frequently comes with unexpected and unwelcome consequences. Every solution appears to bring another problem with it. So companies must think about those consequences and side effects of new released technologies on humanity. For example in today word, there are lots of people who are using internet for different purposes. Most of the internet users say that internet makes life easier for people because of the opportunities offered by technology. Some of those people use internet for entertainment and some of them uses it for do their mandatory works. Some of those internet users are aware of those possible dangers waiting for them also their families and their relatives however some of the internet users don`t even have a clue what kind of problems waiting for them. Illegal downloads, internet users abusing the rights of the people who has rights on works and arts, pornography and online games that make people waste time and money can be listed as the main disadvantages that come with the internet technology. One other technology that seems to help make peoples life easier is the use of vehicles. Everyone believe that there lots of benefits of using vehicles in our life like it makes you save time and it helps to deliver important packages to wanted destination in time. However, overuse of vehicles cause serious harm to the environment as well as leading to traffic jams that affect peoples daily live s`. On the other hand, promotion and marketing of unnecessarily luxuries technologies that most of the society can`t afford divides the society into two and it creates discomfort within the society. Furthermore it`s a common belief that technology changes the way people communicate with each other. It`s argued that people became anti-social as a result of their excessive use of online communications. This has lead people to become very materialistic as they have lost their humane feelings. In this paper, we shall discuss what advantages certain technologies bring to the society as well as pointing out the areas and aspects of those technologies that create problems. Through the analysis of advantages and disadvantages of certain technologies, we aim to define a revision on the use of technology in order to have and maintain a happier society. But it doesnt mean that we must cross out all technology or stop the progress of it.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  First of all, it is obvious that today there is many people using internet and take advantage of blessings of internet. In general, internet is just a net-work between computers all around the word connected by cable or satellite. According to statics of year 2009, there are 6,767,805,208 internet users on the word. (World Internet Users and Population Stats internetworldstats.com. np. Web. 30 Sep. 2009.) People can use internet for their own good for so many different purposes. Student, which studies at any degree of any kind of education can easily find any kind of information on the internet by making quick search on any search web-site or communicate with their teachers without waiting for next day however it also possible to find access inappropriate information and use it for their work. Moreover it is possible to access any kind of entertainment product such as mp3s, movies, games, tutorials without paying any fee for them. A person shares those entertainment products for free and it affects the financial status of owner of these arts. For example The International Federation of the Phonographic Industry stated that 95% of music downloads from internet was illegal according to year 2008. It is equal to US$3.7 billion as a trade value. (Report claims 95% of Music Downloads Illegal Slashdot.org. IFPI. Web. 16 Jan. 2009.) They lose their profits because those illegal downloads. So abuse of the right of the people who has rights on works and arts loses their jobs because of companies profit principles. At the end of last century, internet progressively possessed every action of peoples lives and online shopping heeded many people`s attention. Online shopping saves people time to go to the shopping also with world-wide shopping sites people can find their desired products for very logical prices as well. However security exploit of online shopping makes people to hesitate about purchasing good online. There is a well known exam ple about that issue; three years ago, a young hacker (one who illegally breaks into computer systems) gained the data of hundreds of credit cards which is resulted as chaos between banks and victims. We can accept this occasion that technology occurs problems within solutions. Another good point of internet for every age people is online-gaming. According to statics of NPD group 62% of gamers plays their games online and that number is 217.000.000. (NPD reveals online gaming statics gamepro.com. NPD Eugene Huang. Web. 7 May. 2007.) Most of those games must be played within some real money and losing money is one of the two chances of those games. As a human nature humans always want to win and they are ambitious creatures. Some of them got beaten by their ambition and spends all their money on those online games which will result like marriage breakdowns and spending their children money to those games. It is same with all MMORPG games. There are lots of web-sites which offer gamer s to give power-levelling services or gold in an exchange of real money. Since children don`t know value of money they can easily possessed by those offers. Also there are lots of adultery movies or pictures on internet which will affect young children while they are growing mentally. So how to take advantage of internet or exploit it, is totally decided by people themselves, to resolve problem or misuse it and occur problems. However the certain thing is, technology did not intimidate or affect the quality of life conditions, people may be better to make better use of internet to develop the quality of their life. Because of the reasons I listed above technology creates more problems than it solves so companies which provides those technologies to people must work on those exploits before they release it.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Another great blessing of technology is discovered with invention of wheel and it was B.C. From that time with the evolution of technology, use of wheel spread through branches of transportation and nowadays we use it at our cars, trucks, buses and even on planes. So many people believe that there are lots of gains of using vehicles in our life. They stand behind the idea of use of vehicles in our makes our life easier and with todays chances there are lots of cargo companies which offer you to carry your letters, packages to any destination in minimum time. They also have different type of delivery services for every budget. Those are the bright face of medallion however we are skipping the other side; the dark side It`s true that transportation with vehicles have very important role in our everyday life. The car suggests serviceableness to humans. People can easily ride a car to go to their work in a short time, or to go out to have fun from good wea ther and spend their free-time with their families by taking them anywhere they want. However the accumulating quantity of cars results new difficulties. The amount of air pollution, the jammed traffic road in rush hours. Moreover there are limited park areas for vehicles in cities and that overuse of vehicles disturbs city residents. While we are using vehicles, we also burn gas and fuel. According to research at USA car emissions kill 30.000 people every year. (Pollution caruniverse.info. Np. Web. Feb.1998) Same research declares us most of the U.S. more than half of the residents in the U.S. lives in the places which failed to meet minimum air class requirements. It`s also proved that that air pollution threatens people`s life with so many health problems and damages human respiratory system, cardiovascular system and disease on heart and lungs. Since vehicles using petroleum products, after some time those sources will be exhausted too so we will face with the difficulty of find ing new sources for heating and gaining energy. As I mentioned above to solve congestion problems governments making new roads to ease traffic on crowded places. They are using free fields which are located at out of the city so those road constructions creates inconvenience situations for the people lives in those areas. So we must evaluate use of vehicles in our life.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Today in our world, there are many things that gained importance to continue our life with all our desires. People only can make difference if they have some opportunities at the beginning of their lives. Some of them have that chance however some of them not. It`s sad but because of today life conditions rich people gets richer every moment pass and opposite things are acceptable for poor people. In some situations those rich people`s use unnecessary luxuries technologies such as exotic cars, palaces and even islands. Because of the difference between those two kinds of people they divide in to two. Beings jealous is a human feeling so it can count as a normal however this can creates some problems for our society . Robbery and murder attempts will break serenity of public. Main reason behind the robberies is bareness. Those people must find some food for themselves also for their family to survive against hard life conditions.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Final point for side-effects of technology on society will be behavioral change on humans. Most of the people says that it`s more easy to communicate with our friends if we compare times in past so we are socializing more. It depends on the angle you look from. People socializing with each other on online-environments such as Facebook, MSN or phones. So there is no face to face attraction on these type of communications. Nature of the human is not programmed for it. People must live and work together to socialize. Feelings musn`t be virtual. People invented technological tools to make life easier for us and more effective- but by creating such tools he made own as a result more and more free of other living entitties. We can think about invention of the telephone. Inventor of the telephone is Alexander Graham Bell. He probably not invented telephone to replace instead meetings. Nowadays, telephones has technology to show caller`s name. Telephone was supposed to answer incoming calls however with todays technology it`s your choice to answer it or ignore it. So thats one of the reasons of being anti-social. In past times people were taking care of their dailly jobs by going banks, supermarkets. So they were meeting with their neighbours in those social environment. Since they can make exactly same things throught the telephone in these days; people even don`t know who lives their nearby. That problem results as a lack of communication between people. The telephone has made communication faster is causing lesser direct communication. So it also creates loneliness in human race. Another similar example is TV`s. TV`s are amazing boxes which shrinks whole word to that box. We can almost learn whatever w e want by just sitting infront of it so it will take place of our intrest to go outside and socialize with people. Human beings were not intellectually ready to face them.We need each other to understand the . However as a result of these invetions, it makes people to depandent on technology instead of other people which makes a loss of communication between peoples. So we must run from technology from technology while we are socializing to keep our human feelings towards each other.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  If we take those issues to consideration it is obvious that technology creates more problems than it solves. Technology allways gives harm while providing us something so there must be more researchs on new releases to make it more acceptable for human`s future. It`s better to think twice while using those devices and we must keep ourselves away from technology addiction for our and future peoples good.

Supporting Planning for Geriatric Health Conditions

Supporting Planning for Geriatric Health Conditions Introduction- To understand and practice the principles of care is very helpful. We care for the individuals, and support them at work. Supporting and caring includes understanding the rights of an individual and taking risk. It also includes the relationship between taking risk. To understand the relationship with the client, it’s very important to understand the principles involved. FOLLOWING ARE THE PRINCIPLES INVOLVED IN THE PERSON CENTERED APPROACH TO DEMENTIA- Individuality- an individual person should never be assumed. And the organization should not except that the person is or have to fit in with anyone or with the organization. People should have their own right to make their own choices, they should be given right to think about themselves. Their likes and dislikes should always be kept in mind. What are the differences between the neighbours, and other people, should be understood. And if they have different ethnicity or religious beliefs, they should be respected. Rights-the clients or residents in the care should always be allowed to enjoy the same rights. It’s not only when they are dependent on the carers but also when they are living their live independently. Every individual we look after or support can refuse the things they don’t want, or in other words they have the right to say no, the right to keep any relationship, the right to refuse their care. But it’s important to maintain the balance between their rights against their responsibilities.it is important to find the balance as it makes easier to find if they are at risk or not? Choices- Every person we are supporting or look after should be given freedom to make choices. They should be given proper information, so that they can make safe choices, and acknowledge the benefits of their decisions. Privacy- privacy is the major principle that should be kept in mind, while looking after a person. Knock the door and get permission before entering the room. Make sure any other person enters the room with invitation only. During personal hygiene Closing the doors and drawing the curtains should be kept in mind. They should be provided with privacy for example, letters, phone calls, communication with visitors and while reading mails etc. Independence- Independence makes people more live, they feel as if they have control on their live. Carers should allow the people to do things themselves, it could be of any type big small, doesn’t matter. Being independent does not mean staying alone or isolating a person. It means that a person is given enough time to do for themselves. They should not be forced to do the things quickly, but on the other hand they should be given sufficient time, to maintain their independence. Dignity-: it refers to the respecting the client and and having self-respect. It includes ever minor thing that plays an important role in day to day life. It could be related to anything eating, sleeping, living day-to-day, and dying. It includes that the care givers should maintain our quality of life, while supporting a client. They should be aware of maintain a person’s dignity, careers should ask their client how they wish to be addressed, carers should take their time to listen them, use of towel while caring them, offering them regular shave. Respect-making someone that you care and support them is very important, supporting them in every single aspect for example whatever is the age, cultural difference, disability, gender, belief or sexual preference, etc. A carer should not ignore the client’s needs while looking after a client. They should listen them, give them importance, ask about their choices, what would they be called as, how they should be cared, etc. Autonomy Working together with other agencies, colleagues and families to support the client. Remember your client’s wishes and needs should come first. Non person centered approach to dementia- Non-Person-centered care is an approach that does not care for the clients ,respects and honors the unique qualities, interests, and needs of each person – it is of one-size fits all approach to care. Person-centered dementia care does not refers to the approach and practices used for people who are living with dementia, but it includes the two perspectives- Institution perspective Bio-medical perspective Institution perspective Every person with dementia have different set of abilities and care needs and it gets worst with change of time. Institution perspective, is care that is provided in the care home. Person can experience joy, comfort in rest homes, they are cared in the rest homes etc. Bio-medical perspective A person that shows some behavioral changes needs proper medical evaluation, especially when symptoms occurs all of a sudden. Bio medical perspective includes, treatment, drugs, the medication etc. Reality –orientation approach To reducing confusion in geriatric patients, Reality Orientation approach is used as treatment in dementia client. Confusion amongst the client includes-(a) under stimulation of the patient, (b) lack of normal behavior (c) desired behavior. It works with the presentation by asking client about various things e.g. time, place and person-related, which tells about the understanding of the person, sense of control. There has been criticism of RO in clinical practice, with some fear that it has been applied in a mechanical fashion and has been insensitive to the needs of the individual.it is thought that reality orientation can cause mood and self-esteem problems. Validation approach Validation method is a way in which there is interaction with people with the dementia in the last stages of Alzheimers. People with Alzheimers have incomprehensible, behavior, sometimes they have abnormal behavior, and there is mood swing amongst the clients. For example, they may start thinking that they are living in a different time or place. Sometimes they may repeat physical gesture. Sometimes they may repeat the things again and again .and many people think that while handling these type of clients care givers should ignore their behavior or correct them. Assistive technologies A hoists the most commonly used aids. They are used by the people who are not able to move at all, and most of the time they are heavy and hard for single person to handle. Secondly walker based device. Thirdly touch-screen, fourthly technologies are used to monitor vital signs and basic metabolic parameters (e.g., temperature) multiple parameters simultaneously (e.g., pulse, blood pressure, oxygen saturation, blood glucose).Alarm systems occurs to alert caregivers of a fall e.g.-sensor matt. Holistic approach- Holistic care simply means addressing all aspects body, mind, and spirit of the person. A holistic approach links mainstream medical treatments with both herbal supplements and attention to emotional health. Before health promotion strategies mainly focused on lifestyle programs. But later health promotion practice mainly focused on Human rights, health and improving health equality, Diversity. Health promotion action provides a set of values, tools (knowledge and skills) and practice. A number of models useful for health promotion action include: Te Whare TapaWha (Durie et al., 1982) Te Pae Mahutonga (Durie, 2004) Te Wheke (Rose Pere, 1984) TU-HANZ – Health Promotion Forum (Martin, 2002) Public health and health promotion- Values and beliefs about health and wellbeing provides health promotion. There is great diversity amongst people as many of them share similar values including love, respect, humility, caring, reciprocity, spirituality, humors, unity and believing in the importance of family. Health care access is a supply side issue indicating the level of service which the health care system offers every individual with access to health care .In newzleand health care system follows the centralized approach where all the individuals are able to access health care, while inequalities in health care is said to be access persist. Equality of access requires that, for different communities (Wondering et al, 2005): Travelling, transport and communication service. The clients are equally informed about the availability and their effectiveness of treatments. All the Charges are equal. Access to health care treatment was utilized. But, utilization of health services may differ from several other reasons for example benefits or availability, alternative therapies etc. Several access to health care are- Availability: Some health care services are not available to some population groups, or some treatment to patients may differ population groups, even where they have identical needs. Quality: The quality of care offered to patients may vary between different groups. Costs: some health care services may be costly, which vary between population groups. Information: The health care organizations may fail to ensure for example that all population groups are equally aware of the services available. The major two believes of the people are: Good health i.e., except spiritual, physical, emotional and mental dimensions. As family is important same way health matters to every individuals. Different health standards beneficial in Newzleand In Newzleand, the main focus is on the well-being and quality of life rather than the behavior management. Memory-impaired individuals are not able to look after them as they are prone to forget things. Dementia mainly focus on physical and mental wellness, during the onset of the disease. However, the care programs are set in which they concentrate on what a patient is able to do rather than on what they cannot do. This is the major difference. This approach is made for a person so that they are able to continue their daily activities that may lead to healthy living, it also helps in maintain the independence of the client. That is the reason why individual assessment of the client is necessary and care plans are set and play an important role. To understand a client, health care team not only see medical records, but also health conditions, as well as history of the client. Family and friends can help in getting the information about a person. Such type of information becomes beneficial for the care givers and the nurses who are looking after them. Comprehensive patient assessments should be the important for care givers and for dementia treatment. For example, Care Givers use a social history form to evaluate the needs and interests of a person with dementia, and then promote clients’ health care. Knowing a person’s family situation, such as marital status and every single detail, can help care givers to have proper interactions with their patients and provide them proper care. Ties to the community can help as well. Keeping a patient involved with their religious groups, local organizations can help an individual to interact with their community. Alzheimer’s disease, develop emotional distant and affects the regular interaction. But having professional caregiver who are able to engage the client in daily activities enjoys interactions with family members. People living with dementia usually suffer and struggle with self-awareness. Different roles and hobbies develop their confidence and ensure feeling of accomplishment and purpose. Care providers familiar with their patient’s hobbies and interest make their individual routine. For example aby as her dementia, she began symptoms of depression. A Care Giver working with aby learned from her family that aby was once interested in gardening, so the caregiver provided her with plastic pots, gloves, soil and seedlings. She even helped aby in doing gardening, and noticed that she involved in everything that was related to gardening. And aby on the other side was able to continue with her favorite hobby, as a result Abby’s mood improved and she was able to sleep all night. And she was able to add more meaningful activities. Dementia can often cause a feeling of being lost. But a meaningful interaction can improve the person with dementia. A professional caregiver knows how to encourage independence. For example if a person is having dementia, care givers should be ready to handle the situation, trying showing and explaining everything related to the procedure. Some people with dementia want to participate in their own care. Brushing teeth, could became a tough task for dementia people, but a professional caregiver prepare a toothbrush with toothpaste and help Serena brush her teeth. This type of environment helps person to get back their sense of security about their place. Family of the dementia client should be helped, they should be given regular awareness about dementia and lectures, of handling these kind of people. They should be given regular counselling sections etc. Bibliography- Durie, M. (2004). An indigenous model of health promotion, World Conference on Health Promotion and Health Education, Massey University, New Zealand. Retrieved (11.19.2010) from http://www.hpforum.org.nz Reid, P., Robson, B. (2006) http://www.hauora.maori.nz Te Aka MÄ ori-English, (online version) from http://www.MÄ ori dictionary.co.nz/ Goddard M, Smith P (2001). Equity of access to health care services: theory and evidence from the UK: pp1149-62. 1

What is an Organ Broker? :: Transplants Health Medicine Crime Essays

What is an Organ Broker? A poor man is desperate to make money to feed his family in an undeveloped country. A rich man is sick and needs a kidney transplant in order to survive. He is willing to pay whatever it takes to save his life. A greedy man acts as a middleman, or broker, between the two men and goes home with a profit of thousands of dollars. Organ brokers are most common for organizing kidney transplants and other non-essential organs. However, occasionally organ brokers will bribe the family of a deceased for essential organs such as heart and liver. The ethical question Is the broker being benevolent by making a match to save someone’s life, or is the broker disobeying an ethical code by bribing the poor man for his kidney and charging the rich man to save his own life so that the broker profits? Making a match For a broker to make any money at all, he must first make a match between a willing donor and a needy, rich recipient. The most common organ brokering is for kidneys. Due to the laws in the United States and other highly developed countries, brokering organs is extremely rare. Brokers typically seek out the impoverished in undeveloped countries not only for their willingness to do anything for a small sum of money, but also for the lack of legal regulations and enforcement. After a broker has found a willing donor, tests are run to determine the blood type and specific organ characteristics. A broker will then make a list of his potential donors and their test results. Next a needy recipient must be found and matched with an organ on the list. When a match is found, the donor is contacted and brought to the operation location—typically in a host country where the operation can be done â€Å"behind closed doors† or without being noticed. In the end, the donor goes home with a small sum of money, the recipient is out hundreds of thousands of dollars and the broker and doctor profit greatly, regardless of the operation being a success or failure. Dealing with the ethical issues Under what circumstances do we decide whether it is just to save another human being’s life? Health professionals that question the standards of the brokers fuel the ethical debate.

The Emergence of the Middle Ages: 1000 ad Essay -- essays research pap

The Emergence of the Middle Ages: 1000 AD When the Old World Order began to crumble with the fall of the Roman Empire and the break up of the Mediterranean the foundation was laid for a new type of civilization to emerge, a â€Å"western civilization†. The Empire in the East continued, based in Constantinople.. It was the most obvious heir to the culture of the classical world. This culture still dominates Eastern Europe and Russia, through Orthodoxy. Islam was the religion of Arab townsmen. Led by Mohammad (d. c. 640, Hijira 622). They swept out of the Arabian Peninsula. [Lacey, 174] They eventually took control of all North Africa, Egypt, Anatolia (under the Turks) and for a time Spain. Islam is also is an heir to Classical civilization. It gleamed mathematics from Mesopotamia, Philosophy from the Greeks and Monotheism from the Jews. For almost a thousand years Muslims were by all objective standards more advanced than Western Europe Finally, Barbarians and Germanic tribes dominated what was left in the area known today as; France, Spain, Italy, Britain, Germany. This was the least developed of the three cultures that succeeded the classical world. It was dominated increasingly also by the Church of Rome. It was a Latin reading and speaking world, therefore the term "Latin Christendom." This area was to become the West. From around 600 to 1000 AD conditions were fairly bleak in the emergence of a western civilization. By 1050 AD the Latin Christendom movement ...

Project Feasibility Study

BREAKFAST: Brunch Egg Breakfast Recipe Ingredients: 6 eggs, beaten 6 slices bacon, cooked and crumbled 2 cups unseasoned croutons 1 1/2 cup shredded cheddar cheese 2 1/2 cups milk 1/2 teaspoon mustard 1/8 teaspoon onion powder 1/2 teaspoon salt 1 dash pepper Directions: 1. Place croutons and cheese in the bottom of a greased 9Ãâ€"13 pan. 2. Combine eggs, milk and seasonings; pour into baking dish. 3. Sprinkle with bacon. 4. Bake at 325 until set (55-65 min). Serve immediately. BEEF TAPA AND LONGGANISA Ingredients: Skinless Longanisa/ Longanisa Nuggets 350g ground pork tbsp soy sauce 1/2 tsp salt 5 cloves garlic, smashed and minced 1 tbsp vinegar 1 tbsp Mirin (sweet rice wine) (optional, or Worshteshire sauce) 1 tsp ground pepper 2 tbsp sugar Procedure: 1. Mix all ingredients 2. Scoop a mixture using a tbsp, put it into the wax paper/cling wrap and roll the wrap and shape it like a sausage, mini sausage. The wrap will serve as a the longanisa cover and to separate one from the other, and it should be removed before frying. OR if you want to eat it immediately, scoop a mixture, shaped it like a sausage or any shape you want, then fry them. . Store longanisa in the freezer (2 to 3 days), when you want to eat them, boil a little water (4 tbsp) and put your longanisa (unwrapped) , cover it for 5 mins, remove longanisa and fry them. serve with garlic-chili-vinegar. A little burnt on the outside won't hurt, it's more yummy.. LUNCH: CHICKEN DRUMMETS Ingredients: 10 pieces chicken drumsticks 1/2 cup garlic ranch dressing 1 1/4 cups breadcrumbs 1 (8-gram) pack Maggi Magic Sarap All-in-One Seasoning Procedure: 1 Toss and coat drumsticks with garlic ranch dressing. Chill in the refrigerator for 30 minutes. In a large bowl, mix together breadcrumbs with Maggi Magic Sarap All-in-One Seasoning. Roll each drumstick in breadcrumb-seasoning mixture until well-coated. 3 Deep-fry drumsticks in hot oil until golden and cooked through. Coco nutty Shrimps Ingredients: 1/4 kilo large shrimps (about 2 dozens) 1/2 cup dessicated coconut 3/4 cup garlic peanuts 1/3 cup flour 1 egg, lightly beaten 1 tablespoon lime juice salt and pepper to taste lime wedges for squeezing Procedure: 1 Devein and peel shrimps leaving tail intact. 2 Pat dry shrimps using a napkin. Transfer to a plate. Lightly sprinkle with salt and pepper. Using a food processor, process together coconut and peanuts until finely chopped. 4 Place flour in a bowl and season with salt and pepper. In another bowl, combine egg and lime juice. In a third bowl, place processed coconut and peanuts. 5 Dip shrimps one at a time first in flour mixture, second in egg and lime mixture, then in coconut-peanut mixture. 6 Deep-fry in hot oil until golden; about 3 minutes. Serve with lime wedges. DINNER: Ingredients: 3 lb whole chicken legs; drumsticks and thighs 3/4 cup distilled white vinegar 2 garlic cloves; crushed 1 bay leaf 1/4 teaspoon ground black pepper 6 tablespoons soy sauceProcedure: In a large kettle combi ne the chicken, the vinegar, the garlic, the bay leaf, the pepper and 1/2 cup water. Bring the mixture to a boil and simmer it, covered, for 20 minutes. Add the soy sauce and simmer the mixture, covered, for 20 minutes. Transfer the chicken with tongs to an oven-proof platter and discard the outer skin. Place platter in oven and grill both sides for about 15 minutes until browned. Strain the broth through a sieve, return it to the kettle and boil for 10 minutes or until it is reduced to about 1/2 cup Remove chicken from the oven, pour the sauce over it and serve with rice.Bistek Filipino Style Beef Steak Ingredients________________________________________ †¢400grams of beef fillet, thinly sliced †¢75ml light soy sauce †¢75ml dark soy saucet †¢250ml water †¢juice of 1 lemon †¢2 tablespoons of vegetable oil †¢1 large onion, sliced in rings How to make it ________________________________________ †¢In a pan add the beef, along with the soy sauces, water and lemon juice. Bring to the boil and let it simmer for about 10-15 mins until the beef is tender. Taste the sauce. If it's too sour, add more soy sauce or if too salty, add more lemon juice.It should be a balance of sourness and saltiness. †¢Once tender, remove the liquid to a bowl and leave aside. Let any remaining liquid in the pan evaporate off then add the oil. Gently fry the beef for a couple of minutes then add the onions. Cook till the onions are translucent and still have a little crunch. Add back the liquid and let simmer for another 2 minutes. †¢Serve with steam rice. DESSERT Creme Brulee You can prepare and eat this as is, or make it a touch more interesting with fruits and chopped chocolates. Makes 6 to 8 cups Prep and Cooking Time 45 minutes 2 cups cream vanilla bean, split lengthwise 6 egg yolks 1/4 cup white sugar 1/4 cup confectioners' or powdered sugar 1 Preheat oven to 160? C. 2 In a heavy saucepan, bring the cream to a boil together with the van illa bean. 3 In a large bowl, beat together egg yolks and sugar until pale yellow in color. 4 Set aside vanilla bean and pour the boiling cream to the yolk-sugar mixture. Mix well. 5 With the tip of a paring knife, scrape the insides of the vanilla bean. Add scrapings to the cream and discard the pod. 6 At this point, you can add fruits or chopped chocolate to each ramekin or oven-proof cup as desired.Fill the mold with the custard mixture until half a centimeter from the rim. 7 Line the bottom of a shallow baking tray (about 2 inches high) with a dishcloth. Place ramekins on the tray and fill the tray halfway with water. 8 Bake in the oven for 15 to 20 minutes. Let cool, then chill in the refrigerator. 9 Before serving, dust the top with a thin layer of icing sugar. Caramelize the sugar using a gas torch or an oven broiler until you achieve a crisp, dark brown coat. BAKED RECIPES Shrimp-Stuffed Zucchini Flowers (Fiori Di Zucca Ripieni Con Gamberi) Ingredients ounces (226 g) large s hrimp, preferably wild, peeled and deveined 12 grape tomatoes, finely chopped 1 teaspoon chopped thyme 2 tablespoons (30 ml) extra-virgin olive oil Kosher salt and freshly ground black pepper 12 zucchini flowers, washed, and trimmed Bottom of Form Directions Position a rack in the center of the oven and heat the oven to 350 °F (180 °C). Finely chop the shrimp and then transfer to a medium bowl. Add the tomatoes, thyme, 1 tablespoon of the oil, and a pinch of salt and pepper; mix well. Fill the zucchini flowers with 1 heaping tablespoon of the shrimp filling.Arrange on a small baking dish and then drizzle with the remaining oil and sprinkle with a pinch of salt. Bake in the oven until the flowers are lightly golden, and the shrimp is cooked through, 7 to 10 minutes. Remove from the oven. Rich Chocolate Cake with Salty Dulce de Leche & Hazelnut Brittle o o1 cup freshly brewed hot coffee o1/2 cup Dutch-processed cocoa powder o3/4 cup packed light brown sugar o1/2 cup plain whole-mi lk yogurt o2 teaspoons vanilla extract o8 tablespoons (1 stick) unsalted butter, at room temperature o1 1/4 cups granulated sugar o1 1/4 cups all-purpose flour 3/4 teaspoon baking soda o1 teaspoon table salt o2 eggs oTOPPING: o1 1/2 teaspoon kosher salt o1/2 cup dulce de leche oHAZELNUT BRITTLE (makes about 2 cups): o6 tablespoons (3/4 stick) unsalted butter o1/2 cup sugar o1 tablespoon light corn syrup o1/8 teaspoon baking soda o1/8 teaspoon table salt o1/2 cup whole unsalted hazelnuts, skins removed Directions Preheat the oven to 350 °F. Prepare a 10-inch round cake pan by greasing it with cooking spray and then lining the bottom with parchment paper. To make the cake, pour the hot coffee into a medium bowl and stir in the cocoa powder until it dissolves.Stir in the brown sugar, followed by the yogurt and the vanilla. Stir thoroughly to ensure that all of the ingredients are incorporated. In the bowl of an electric mixer fitted with the paddle attachment, beat the butter and gra nulated sugar on medium speed until light-yellow and fluffy, about 3 minutes. Scrape down the sides of the bowl. Add the eggs and mix for 2 minutes, scraping down the bowl as needed. In a medium bowl, whisk together the flour, baking soda, and salt. With the mixer running on low speed, mix in a third of the flour mixture and half of the coffee mixture.Scrape down the bowl. Add another third of the flour mixture and all the remaining coffee mixture. Remove the bowl from the mixer and, using a rubber spatula, fold in the remaining flour mixture until all of the ingredients are fully incorporated. Pour the batter into the prepared cake pan. Bake for 25 minutes. Rotate the pan in the oven and bake for 20 more minutes, or until a cake tester inserted in the center of the cake comes out clean. Remove the pan from the oven and let the cake cool in the pan for 20 minutes.Then turn the cake out onto a clean plate, remove the parchment, and turn the cake back over onto a wire rack. Let the ca ke cool completely. In a food processor, pulse the brittle pieces 3 to 4 times until the brittle is powdery. Put the cooled cake on a serving dish. In a microwave-safe dish, heat the dulce de leche on high power for 30 seconds, or until it is just liquid. Spoon the dulce de leche over the cake, and then sprinkle the kosher salt over the dulce de leche. Sprinkle about ? cup of the ground brittle around the outer edge of the cake as a delicious decoration.

Tomtom Marketing

2012 Final report Group 5: Rizwan Anwar Christian Visschedijk Irina Andreescu Yiwen Lu Tommy Pantic Jeroen van Miert 449418 469263 449425 459114 437979 450453 Executive summary The purpose of this report is to analyze TomTom’s internal and external environment and come up with a relevant new strategy that could be implemented by TomTom in the near future. The external analysis concludes that TomTom is suffering from two factors; one is an increasing (indirect) competition in developing (PDA) consumer markets and second is a decreasing sales in their most important markets.As a result TomTom has started to shift its focus from the consumer market to the Automotive, Licensing and Business Solution markets. However, these markets have not been able to compensate the declining sales in their Consumer market. A wide number of factors are currently at work in the internal situation. A restructering program, problems with the supply channels, a change to sales marketing and distribut ion and a focus on growth on more promising areas. Important factors from the SWOT analysis are that TomTom has a strong brand image and good reputation. It is however very weak outside of Europe.Furthermore, there is growth potential in both Europe and North America. An important thread is the economic downturn. TomTom is quite a competitive price it has however plenty of market share to gain and must increase this position. When comparing with its main competitor, TomTom has trouble with its map coverage and financial position. A worry list has produced the following items: Hardware problem issue; Drive Space Error, Software system; Including Installation Error and Map Error and Rapidly growing for Smart phone trend, people would replace TomTom device by phone, people are fancy about Smart phone.Focus for the new strategy goes to the min-min strategy which is supported by collaborative strategy. This report deems this new purposed strategy well fit and feasible. Implementing the n ew strategy requires TomTom to focus on the following HR related issues: personal training and personal development and team cohesion and good internal communication. A solid control system should be implemented on a global scale. Two important actions must be taken in order to implement this new strategy: Reallocate money from the European PND market to the new B2B market and reduce investments in non-European countries. Introduction Purpose The purpose of this report is to analyze TomTom’s internal and external environment and come up with a relevant new strategy that could be implemented by TomTom in the near future. Background Over the past 5 years, the PND industry in primarily Europe and the USA has experienced significant pressures from a number of areas that have changed and continue to change the landscape of the PND industry (Ibis Report). The rise of the smartphones and other substitute products in the 2000s has arguably had the greatest impact on the PND industry. This has been primarily due to the ever-increasing influence of smartphones and innovative products, which have made the PND industry less relevant in recent times. TomTom, and its main competitors Garmin and MiTAC, are trying to keep up with the incredibly fastmoving technological developments to stay competitive. 2 Contents Executive summary †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 1 Introduction †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. Purpose à ¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 2 Background †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 2 External analysis 1. Dominant economic features †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 7 2. Competitive forces †¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 3. Driving forces and impact †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 10 Lifestyle of customers †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 10 Product innovation †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â ‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 10 4. TomTom NV, Strategic Group Mapping †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 1 5. Competition †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 12 Cobra Electronics Corporation †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 12 Garmin Ltd. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 13 MiTAC (navman,mio,Magellan,TYAN) †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 3 Honorable mentions †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 14 Conclusion †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 14 6. Key Performance Indicators †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 14 6. 1 The financial perspective †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 4 6. 2 The customer perspective†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â ‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 15 6. 3 The internal business process perspective †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 15 6. 4 The innovation and learning perspective †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 15 6. 5 Business Balanced Scorecard †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 5 6. 5. 1. The financial perspective †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢ € ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 15 6. 5. 2. The customer perspective †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 15 6. 5. 3. The internal business process perspective †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 16 6. 5. 4. The innovation and learning perspective †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 16 7.Industry outlook †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢ € ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 16 Opportunities †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 16 Threats9 †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 16 Conclusion †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 8 Internal analysis 1. How well is the company’s present strategy working? †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 20 2. TomTom SWOT analysis †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 26 3 Strengths †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚ ¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 26 Weaknesses †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 6 Opportunities †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 26 Threats †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢ € ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 26 Resource Strengths and competitive capabilities †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 27 Strong brand image, good reputation and high market share in European market †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 7 Resource missing capabilities or competitive deficiencies †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 27 External Market Opportunities †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 28 External Threats to Profitability †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 28 3. Are the company’s prices and costs competitive? †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 29 4. s the company relatively stronger/weaker than key rivals †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 30 Market share †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢ € ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 30 Map data coverage †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 31 The ability to provide value added services†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 1 Financial strength †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 31 Comparison †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã ¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 31 5. What strategic issues and problems ask burning attention of management? †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 32 Potential problems in China †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 2 Priority list †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦.. 32 Crafting the new strategy 1. Summary †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 35 1. 1 SWOT†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 35 1. 2 Critical success factors †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 5 1. 3 Worry list †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 36 1. 4 Objectives†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 36 3. TOWS†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 36 3. 1 Matrix †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 6 3. 2 General strategy †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 38 3. 3 Competitive strategy †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 38 Supplementing the new strategy †¦Ã¢â‚ ¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 39 Min-Min strategy †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 9 Collaborative strategy †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 40 Fit and feasibility †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â ‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 40 Executing the new strategy 4 1. Building an organization with the competencies, capabilities, and resource strengths to execute a strategy successfully †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 2 1. 1 Staffing the organization †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 42 1. 2 Building core competencies and competitive capabilities†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 43 1. 3 Structuring the organization and work effort †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 43 2. Marshalling sufficient money and people behind the drive for strategy execution †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 44 3.Instituting policies and procedures that facilitate rather than impede strategy execution †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 45 4. Pushing for continuous improvement †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 46 4. 1 Total Quality Management †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 46 4. 2 The Deming Cycle †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 46 5.Installing information and operating systems that enable company personnel to carry out their strategic roles proficiently †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 47 6. Trying rewards directly to the achievement of strategic and financial targets and to good strategy execution†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢ € ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 48 6. 1 Compensation †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 8 6. 2 Bonus programmes †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 48 6. 3 Benefits †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 49 7. Installing a corporate culture that promotes good strategy execution †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 49 8. Exercising strong leadership to drive execution forward, keep improving on the details of execution, and achieve operating excellence as rapidly as feasible†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 0 9. Control †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 52 Conclusion †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 53 Source list †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 55 5 2012 External analysis 7-9-2012 6 1. Dominant economic featuresThe TomTom Consumer Business Unit (one of the four units of TomTom) operates in the Consumers Electronic Industry, more specifically, Personal Navigation Devices (PND) industry. Before taking a look at the competitive forces within the industry it was decided to get a better understanding of the industry in which the company operates. To this purpose the decision was made to use the Abell Model, which focuses on 3 different dimensions of the industry: †¢ †¢ †¢ To whom are they selling (who are their customers) What are the customer needs that are satisfyingIn what way are the customers’ needs satisfied TomTom is targeting its PND towards drivers – the idea behind the product is that it tries to identify the best preferred way of getting from point A to B. What is meant by best preferred way is that different customers may have different ideas of what is the best route to take in order to achieve their goal (for example, some people prefer a highway route, whereas others would rather like the back roads – and as such they can set their PND to take into account their preferences). As mentioned before, TomTom’s PND is targeting drive rs.What has not been mentioned is what sort of drivers and whether these drivers have a need for PNDs. The reason behind it is that for TomTom it does not matter. The business unit that is being analyzed offers not only physical devices that can be attached to any driving machine, but it also offers the software behind the physical device to smartphones. This enables customers to use their own smartphones to navigate maps, find and change the route they are planning to take and whether or not they are driving a car. This raises the question: what are people exactly looking for when they are buying a PND?One of the basic needs of drivers is represented by a device to help them navigate either through unknown roads, or knowingly busy roads – people are interested in seeing and planning the road ahead. This also includes being warned of possible traffic jams, road blocks or detours. Behind this idea are three main requirements: the availability of affordable devices, the afforda bility of data plans and maps, and finally; reliability. As for the last dimension mentioned in the Abell model, how does the industry satisfy customer needs?One could refer to the life cycle of the navigation systems products: starting with basic navigation systems introduced by Etak in 1985, it was followed shortly by the introduction of commercialized GPS at the beginning of the ‘90s. All modern systems are based on these. There’s been a continuous technological development in PNDs, aligning them to the three customer demands: the availability of affordable devices, the affordability of data plans/maps and the reliability of such devices. 7 The interesting trend nowadays in the PNDs market is the tendency towards device convergence 1.People tend to prefer to have navigation applications on their smartphone devices. This trend leads us to the conclusion that the PNDs industry has reached its maturity stage (in the industry life cycle) and depending on the near future success of the device convergence relating to navigation systems, may very well start its decline phase. 2. Competitive forces After defining the industry within which TomTom is operating, it is time to take a look at the competition levels within it. This is done in order to determine how attractive the industry currently is. To do this, the Porter 5 Forces model will be used.This model analyzes the industry from the competition’s point of view, pays attention to the threat of new entrants, the availability of substitutes and the power of both buyers and suppliers. Rivalry among competing sellers One of the most important factors behind the rivalry among competing sellers is that the PND market is at the end of its maturity phase and has started its decline. Although this report is mainly focusing on the European market, it is important to keep in mind that the industry has been declining all over the world, especially in the developed countries (e. g. Europe and North Ameri cas). source: http://info300. net/tthomas2/Brief1. html) Although there are quite a few smaller competitors in the market, there are only a few that maintain the majority of the market share. TomTom is the market leader and its main competitor is Garmin, both in European market and in the North American market. According to gpsbusinessnews. com, TomTom PND marketshare grew in 2010 from 45% to 48% compared to the same period in 2009 within Europe, while in North America TomTom’s market share grew from 20% to 25% in the same year. 1 http://mycoordinates. org/pnd-vs-mobile-is-landscape-shifting/all/1/ 8 2007 visual aids Threat of new entrants The PND and all the other GPS devices are mainly sold through the electronic retailers and websites that are well known and accessible to the new entrants. This influences the new entrants in two possible ways. Firstly is the ease of access to distribution channels, which would make this threat considerably high. Secondly is, in order to be able to compete with the main competitors, you have to expect an increasing pressure on pricing policies. This could minimize the margins for the sold products, which could force smaller/new competitors out of the market.Furthermore, due to the main distribution channels being so well known and big, the main competitors on the market will have to compete with the low price/low quality products stream coming from China. Threat of substitutes The PND industry is highly threatened by handsets, such as smartphones and PADs. These come with a whole new set of Location Based Services applications of which some are free of charge. Like we mentioned in the brief industry analysis of the PND market, there’s a trend towards convergence of devices and this trend is fueled by customers’ desire to have one device to do the job, rather than having two devices.Bargaining power of suppliers Companies in the PND industry have a trend of vertically integrating in the supply chain. For example, TomTom makes its own software, does its own manufacturing and makes its own maps. Due to this aspect, we could conclude that the threat is of low importance and thus irrelevant. Bargaining power of buyers At present, the buyers are inspecting/testing the new devices offering location based services. As the smartphones have yet to have imposed themselves on the navigation market, we could say that for reliability and comfort of use they will return to the PNDs. 9Nevertheless, with â€Å"predicted/expected† future success of substitutes, the bargaining power of the buyers with also increase and demand for a big product range will be high. Fierce price competition will also increase the buying power of customers and the product life cycle will grow shorter and shorter. This is currently the case with smartphones and other high-tech device. The price competition increases the pressure on manufacturers, and as such, increases the bargaining power of buyers. 3. Driving for ces and impact These are the two driving forces which have the biggest effect on TomTom 2.These driving forces will be analysed in order to show how they impact: demand, profitability and competition. The two forces are Lifestyle and Product innovation. Lifestyle of customers With the rise of smartphones people have become aware that a phone can be used for more than just texting and calling. Smartphones have the possibility to make photo’s, play games, surf the internet and also (most relevant for TomTom) navigate. Most smartphones have location software as part of their standard software package. This software has been able to provide consumers with TomTom’s core product, which is getting a person from A to B.The impacts of this driving force are: Demand Profitability Competition Demand for TomTom’s actual product has gone down, since people will use the free software on the phone instead of buying a PND 3. As a result of the actual demand decreasing, TomTom n ow also provides software for the smartphone. However, just providing the software is less profitable than the whole package (actual product) 4. Since companies have been able to start a company only providing software (also see: product innovation) competition has gone up significantly. Product innovationThe rise in smartphones over the last years has made innovation a driving force in the PND market. Since customers in the past needed the whole navigation device, they now only need the software and a smartphone to have exactly the same. What can be seen in the PND market today is that there are companies that have been able to become very popular on certain phones by providing free software 5. Examples are Google Maps, Nokia Maps, NavFree and 2 Source: http://bizcovering. com/business/top-ten-management-on-driving-forces-an-overview-of-whatdrives-the-world-to-the-future/ 3Source: http://www. advfn. com/nasdaq/StockNews. asp? stocknews=GRMN&article=48539475 4 Source: http://ereport . cfreport. com/tomtom/ar2011/#/1/ 5 Source: http://www. gratissoftware. nu/gratis-navigatiesysteem-navigatie-software. php 10 Waze. These products are purely software based and are a form of industry/form competition, but they are key examples of how product innovation affects TomTom. Demand Profitability Competition Demand for the actual product goes down due to cheaper/better alternatives.To compete with free navigation/location software TomTom will need to lower its price or increase services as a way to increase its competitive advantage. Both ways will result in lower profitability. Companies that in the past were not mayor competitors of TomTom have been able to use innovation. An example is Google Maps, in the past people could only print directions, which was indirect competition but nothing TomTom had to be worried about. Nowadays, with the smartphone and internet people can use Google Maps in their car making it direct competition. 4. TomTom NV, Strategic Group MappingMar ket Position of Rivals Tomtom NV is competing with its competitors in four business segments which are Automotive, Consumer, Licensing and business solutions. The company operates in almost all regions. The company has more than 15 direct and indirect competitors and more compeition is expected as the new navigation mobile technology is becoming very popular. The company has around 50% market share from Europe which means they make more than two-thirds of their revenue from this market. According to a recent report the company is facing a real challenge from Garmin Ltd, a Taiwan based GPS company.Garmin Ltd become a threat for Tomtom because of its low price products and currently it has 26% of market share in Europe. Garmin Ltd and Denso Corporation are competing with Tomtom in many countries by offering variety of electronics navigation products in automotive industry. In addition to that Cobra Electronics, HITT NV and MiTac are getting their foothold in different markets by offer ing different products and services however possessing the diverse product range in all sectors Tomtom have an upper hand on all competitors.In order to explain rival positions of Tomtom with comparison to other competitors different competitive characteristics can be described such as Product diversity, Number of Markets Served, Extent of branding, Pricing Policy and Distribution channels used. Below map explain the strategic position of the competitors. 11 TomTom NV Strategic Group Mapping 5. Competition In this chapter possible future steps of TomTom’s competitors will be discussed. This is done based on information found in annual reports and materials used at the stockholders meetings.The competitors have been analyzed based on four criteria: future goals, Assumptions they hold of their selves and the industry, current strategy and their capabilities. Cobra Electronics Corporation Future Goals †¢ Newer, younger demographics †¢ Expanded distribution †¢ Addi tional channels of trade †¢ Increasing Brand Equity †¢ Shift focus on smart phones Current strategy A â€Å"Develop or Die† philosophy Assumptions Capabilities Very close connection with the professional driver community Cobra Electronics Corporation is a leading communications company.It is a global company that is mainly focused on communication equipment such as Citizens Band radios, two-way radios and Marine electronics. They have recently introduced a strategy which they call â€Å"Develop or Die†. They desire to be a company driven my innovation. This reflected on the recent launch of products based on wireless solutions, specifically the mobile app products. #1 Choice of Professional Drivers The big competitive aspect of Cobra Electronics Corporation for TomTom is their professional driver product line. They focus mainly on navigation devices for professional drivers such as truck drivers, 2 aiding them in not only navigation but also tracking driving time and things such as load balancing. As of yet they have no plans to introduce navigation products for the consumer market. Garmin Ltd. Future Goals †¢ Focus on vertical integration †¢ seeks to expand our role in the auto OEM market Assumptions †¢ Continue to expect PND market to decline driving overall revenue declines in-line with prior expectations for the year with improving profitability throughout year †¢ Feels that integration with mobile products is the future Current strategy †¢ Win OEM opportunities with superior echnologies and global presence †¢ Focus on innovation, customer focus and vertical integration Capabilities †¢ Acquired NAVIGON and its Iphone and Android application †¢ Deep vertical integration Garmin is one of the leading providers of GPS enabled communication and information devices. Even though they are active in multiple industries such as marine and aviation the majority of their revenue is from the automotive/mob ile division. In other words, a serious competitor for TomTom. It has a very high market share in North America, also responsible for 61. % of their total revenue. They have recently acquired NAVIGON to not only boost their presence in Europe but also to gain a technological advantage, expanding their European centric R&D capabilities. The acquisition also enables them to provide deeper integration with mobile phones, something they feel is the future. Another major focus for Garmin Ltd. is to focus in integrating their navigation software with car manufacturers. A demonstration of this is the opening of an office in the Detroit area in May 2011. MiTAC (navman,mio,Magellan,TYAN) Future Goals Company needs to incorporate product functions over a highly integrated platform to ensure consistency. Assumptions †¢ The future of GPS lies in its integration with cell phones, cameras and other mobile devices, and the introduction of value-added services. Current strategy †¢ MiTAC h as appropriated at least 5% of its revenue for R&D spending in order to buttress its capacity in technologicalknow-how and product development †¢ Collaborate with the best software and hardware vendors to ensure sufficient material supply for key hardware components. Capabilities